If you’re playing a classic multi-disc game on PlayStation Network and suddenly get stuck because your save “belongs” to another disc (for example, Claire’s data in a Resident Evil title), you’re not alone. A lot of players hit this wall: the game tells you the save is for another disc, but the option to switch discs is greyed out or blacked out.
Here’s the simple fix that actually works.
The Problem
You try to load your save file and see a message along the lines of:
“This data is Claire’s data.”
You then look for a way to switch to Disc 2 (or whichever disc you need), but run into issues:
- The Change Disc option is blacked out or unavailable.
- The game doesn’t clearly tell you how to swap discs.
- Online searches turn up confusing or unhelpful videos.
Even on the PlayStation Network (digital) version, it behaves just like the original multi-disc physical release, and it’s not obvious how to trigger the disc change.
The Fix: How to Switch to Disc 2
Follow these steps exactly:
1. Open the PS Home Menu
While the game is running, press the Home button on your controller to bring up the PlayStation system menu.
2. Reset the Game from the System Menu
Instead of trying to change discs from within the game’s own menus, you need to reset the game from the PlayStation system menu.
- On PS3/PS4/PS5, this usually means closing the game application and reopening it, or using the “Reset”/“Restart” option if available.
3. Select the Correct Disc (Disc 2)
When the game boots back up, you should now see an option to choose which disc to load.
- Select Disc 2 (or the disc that matches the save you’re trying to load).
4. Load Your Save File
Once you’re on Disc 2:
- Go to Load Game.
- Choose the save file that previously gave you the “Claire’s data” (or equivalent) message.
- It should now load normally.
That’s it. The key is that you must reset the game from the system level and then select the disc, instead of hunting for a disc-swap option inside the game’s own menus.
Why This Is Confusing
A few reasons this trips people up:
- The Change Disc option is often present but blacked out, making it look like you’re stuck.
- Many guides and videos claim to show the process but don’t clearly demonstrate the actual working method.
- The digital PSN version still behaves like a physical multi-disc game, so you have to think in terms of swapping discs even though there’s no real disc.
Once you know to reset the game and choose Disc 2 from the PS menu, it’s straightforward—but it’s not obvious if you’ve never dealt with digital multi-disc emulation before.
Final Thoughts
If your save file refuses to load because it “belongs” to another disc, don’t waste time digging through in-game menus. Just:
- Hit the Home button
- Reset/restart the game
- Select Disc 2 (or the correct disc)
- Then load your save
It’s a simple solution, but it’s easy to miss—and clearly, a lot of players have run into the same confusion. Hopefully this gets you back into the game without any more frustration.